Return To User Guide Index How can I start building my subscribers list?

By going to >> Subscribers >> Build Subscribers List you will find various ways of adding new e-mail addresses to your lists.

Add Subscriber

By going to >> Subscribers >> Build Subscribers List >> Add Subscribers you will be able to add your subscriber manually.

You need to enter their name and e-mail address into the fields provided.

Please remember that you must have your subscriber's permission to add them.

GetResponse allows you to collect custom information about each of your subscribers. Just like you are able to collect their name, e-mail and geographic location, you can collect custom information (specific to each list) such as their hobby, type of pet, etc. These >custom fields are stored and can be re-called when adding personalization to your messages.


You can easily add custom fields, simply by clicking "Add a new custom field". You will then see a pop-up window. You can choose to use one of the previously generated customs, or to create a brand new one. You need to specify its name, and enter its value to have it added to your subscribers' data. Your custom fields will be displayed on your subscribers lists.



Please note: after manually adding subscribers to a list, a confirmation letter will be sent to them.

Capture Subscribers

You can capture your subscribers in two ways: by using Web Forms or Pop-Ups. In order to get started, click on "Capture Subscribers" on your account's Home Page or go to >> Subscribers >> Introduce Subscribers >> Capture Subscribers.

Step by step Wizards will assist you when creating new pop-ups and web forms. GetResponse's Wizard generates the HTML code for you so that you can copy and paste it into your website. This is the easiest way of linking your autoresponder to your site.

Begin by selecting to create a new Web Form, or a new Pop-up message.

Before you start generating the code, please click "Change Campaign" and choose the campaign that you wish to link your web site to. Now you can definitely click on "Start Capturing"


Here is how you generate the Web Form's code:

1.
After submitting their data, your subscribers will be taken to the confirmation page you enter here. By not entering a URL here, your subscriber will be taken to a default confirmation page, provided by GetResponse.



2.
This feature enables you to track where your subscribers' inquiries came from. So, for example, if you have several web sites, each with a different web form or pop-up, you will be able to easily check which site is generating the most subscriptions. The tracking statistics will be displayed on >> Subscribers >> My Subscribers >> Tracking.


You can also use your REF numbers for browsing your Active and All Subscribers lists. Simply go to >> Subscribers >> Active / All Subscribers >> click on "Show Advanced Options" >> Sort Results By >> choose "Tracking Code (REF)". If you have already chosen your subscribers group and date range, click on "Search" to view results.

Your subscribers lists contain a REF column, so you can always estimate the number of subscribers with different tracking numbers, simply by viewing your lists.

If you don't set any REFxxx tracking number it will be displayed as the default 000 number.

3.
If your campaign settings were saved with the Challenge Response option enabled, you can choose if the Captcha will be included in the actual web form, or displayed on a separate page. The Captcha displays a sequence of letters that the subscriber must type to determine that they are a real person being added to your list.




4.
To collect your subscribers' custom data simply check the box next to the ‘Yes, I would like to collect custom data" words, and enter the variables names. Your form will then allow your subscribers to submit additional information, which you can use to personalize your messages.



5.
Once the above options have been set, click "Next Step" to move to another page where you will find the generated HTML code. A single click on the "Select All" button will highlight the whole code, ready for you to copy and paste into your web site.



6.
Once the form is installed on your web site, you are able to use the Wizard's second step to test its functionality. On your web site, enter your personal info into the form and click the submit button. Our test system can verify if the e-mail address you entered has been successfully added to your list.



Here is how you generate the Pop-up's code:

1.
First, select the type of pop-up you would like to create. The two available types determine when they will appear to your visitor. "Pop-over" shows up 5 seconds after the visitor enters your site, and "Regular" will appear as soon as they enter your page.



2.
Once you have chosen the pop-up's type please enter its title.



3.
Now you can submit the content that will be displayed on your pop-up. You can choose different fonts, colors and sizes. Manipulate the text – catch the subscribers' attention.



4.
Who said that all submit buttons must look the same? You decide how it will appear, and how best to get customers to click it and subscribe.



5.
Here are some additional options:

	This feature enables you to track where your subscribers' inquiries came from. It works in exactly the same way as described in "Web Forms".
	Choose whether your subscribers will see the default GetResponse confirmation page, or enter the URL of your own custom designed page.
	This is where you can define your pop-up's position (pixels from the top of your page).

6.
At the second Pop-up Wizard's step you can see the pop-up's preview and decide if any changes are needed before it's ready to capture subscribers' signups.



7.
At this step you will see the generated HTML code that needs to be copied and pasted into your web site. Once you have installed the pop-up, submit some data, and use the test feature to verify if the e-mail address is now on your list.

Buy Qualified Subscribers

GetResponse offers so-called "co-reg" subscribers which sign up specifically for your offer.

With Power Leads, the subscribers are targeted, just for you and your needs based on the campaign text (up to 145 characters) and title (up to 45 characters) that you submit to us at the time of purchase.

We display your ad on many websites on the Internet, along with the fields where visitors may leave their name and e-mail address if they are interested in receiving more information about the product/service that is described in the campaign text.

This is the safest and best way to look for prospective customers on the Internet - you only get the e-mail addresses of those people who sign up specifically for your information. That is why, you are not receiving all leads instantly - you are receiving them as they sign up.


Power Leads strengths and advantages:

• Receive highly targeted subscribers ONLY!
• Have your subscribers added to your list automatically.
• Forget about duplicates and invalid email addresses!
• Get fast and reasonably priced service.
• Stop worrying about spam accusations.
• No 'double opt-in' confirmation required!
• Get subscriber names as a free bonus.

Here are Qualified Subscribers prices:

Import Subscribers

Importing subscribers is another way of adding new e-mail addresses to your lists. GetResponse created the Import Wizard that will help you load subscribers' data into your account step-by-step.

By going to >> Subscribers >> Introduce Subscribers >> Import you will see the Wizard's first step. You may choose between entering the subscribers' data into the box provided, or importing from a CSV file.

A CSV file (for: comma separated value) is a standard data file which can be imported and exported between programs universally. For example, you could save an "Address Book" file as CSV and import that file and its contents into a list. In CSV files, each data category is separated by a standard character, so each program knows where to stop and start when importing.

Enter Your Subscribers

If you choose to enter the subscribers' data manually, our Wizard will guide you through the whole importing procedure.



1. Provide Data
You can either enter a fragment of your CSV file here or enter the data manually (one subscriber per line) in the following format:


2. Define Data
Please define the separator you have used when submitting the data in the previous step.



Check if the number of displayed data columns is the same as the number of fields in your CSV file. Do not count the first column as this is the row number.

3. Select Columns
Define the column by choosing the right value from the drop-down box on the right.



4. Final Settings

• You can choose to add your subscribers to the follow-up cycle, or to subscribers list only. If you are adding them to your campaign's cycle, you can choose which message they will start with.
• You can skip the first row, or even multiple rows when importing the file. Please take note that you must count them starting from the top. The first row's number is 1.
• You can define a three digit tracking number that will be assigned to all the imported subscribers.

There are two additional options:

• You can choose to have e-mail addresses that are already listed under your "Removals" eliminated automatically.
• You can view the full report on the import progress.

Import CSV File

A CSV file (for: comma separated value) is a standard data file which can be imported and exported between programs universally. For example, you could save an "Address Book" file as CSV and import that file and its contents into a list. In CSV files, each data category is separated by a standard character, so each program knows where to stop and start when importing.

How To Create A Proper CSV File?

• CSV file can be created and edited in a text editor. For example, use windows "notepad" and save the file as "yourlist.csv"
• Enter one record per line.
• Fields can be separated by almost any character. Most of CSV files use comma or tab to separate different fields, but we know that some of our users prefer other separators
• Fields which contain the separator character in their data must be contained within double quotes
• The first record in a CSV file may be a "header record", containing column - field names. The header row is encoded just like any other CSV record
• GetResponse supports 32 different character encodings

Example: You can create and edit this format in MS Excel. If you are bringing your CSV up in MS Excel then you need to have your columns look like the following example:

Special column names are: "email", "name", "firstname", "lastname", and "ref". All other columns will be recognized as custom fields. Once your information is in the format above, you will need to go to >> File menu >> Save As, and select CSV format or "Comma Delimited" format to save it as a CSV file.

To start a CSV Import please choose your campaign / newsletter and go to >> Subscribers >> Import. At the bottom of the page you will see "CSV Import". You will then need to browse to the file you have saved.

In order for your subscribers to receive your follow-up messages, you will need to select the option: "Add subscribers into sequence beginning with interval "0". Then select "Show me Full Report" and click "CSV Import". You will then see a report that tells you they are approved and added to queue. You will then see your import under "Active Subscribers" and "All Subscribers lists".

Confirmation Message

GetResponse puts great emphasis on ensuring that Anti-Spam Policy regulations are met. Due to this, and in compliance with e-mail marketing good practices, we require that all imported subscribers are confirmed. After the import is complete, the confirmation message is sent to each subscriber, so they have an opportunity to approve. Unless they confirm, they will not be added to your list.

The confirmation procedure not only verifies the subscribers' intentions, but also builds their trust in you, as a reliable and respectful online business person.

GetResponse does all the necessary groundwork for you to personalize your mailings. Confirmation messages can be easily adjusted to the needs of you and your business. We provide you with a wide selection of confirmation subjects and templates already prepared. Moreover, you can add your personalized paragraph and signature to it.